Shipping & Returns
All orders will be fulfilled and shipped from Toronto, Ontario. As soon as it ships, you will be notified by email with a link that allows you to track your package.
Where do you ship and what does it cost?
We currently ship all across Canada and the U.S.
Enjoy free shipping for purchases over $75 in Canada and over $150 in the U.S. We offer flat rate shipping for purchases under those thresholds.
What are your delivery times?
Delivery times will vary based on location and customs (U.S. only). Please see below for estimated delivery times. Estimated times are not guaranteed.
Within Canada: 1—5 days
Within U.S.: 7—10 days
*Note* U.S. customers are liable for any taxes or duties levied by their state/country. Typically, duties are only applicable for purchases that exceed $800USD.
Do you ship internationally?
Not yet—let us know if you’re interested and we’ll add your country to our list.
What is tuck’s 30 day sleep trial?
We want you to be happy with your bedding. If for whatever reason you’re not, email us at firstname.lastname@example.org within 30 days of purchase receipt to initiate a return. Unfortunately, we cannot offer exchanges at this time.
Can I return an item even after it has been slept on?
Yes, of course! Our 30-day sleep trial lets you test our sheets. Unfortunately, we cannot offer exchanges at this time.
How do I initiate a return?
Simply email us at email@example.com and we’ll get you started.
What is the fabric quality of tuck bedding?
Our super soft 300 thread count sheets, pillowcases, and duvet covers are woven in a sateen weave using a proprietary blend of organic cotton and TENCEL™ Lyocell, giving them that smooth, soft feeling. All of our bedding is lightweight and specially designed for year-round use.
How do I launder my tuck bedding?
Warm or cold machine-wash cycle with like colours, then hang outside on the line to dry if you can, or tumble dry on a low or medium setting.
How do I properly fold a fitted sheet?
Like you, we are only human. After much research we lifted our favourite methods from online tutorial videos from the experts like Marie and Martha. If you find an even better way in your own search, please share the secret with us!
Do you have a size guide?
Yes, you can view it here.
Do you sell flat and fitted sheets separately?
Not yet! But it's something we're looking into.
I’ve never heard of Tencel™ Lyocell, where can I find out more?
Since the textile industry is amongst some of the largest polluters in the world, we naturally decided to take the more environmentally responsible route, and chose to make our bedding with Tencel™ Lyocell fibers—which are derived from sustainably sourced wood (primarily eucalyptus). Tencel has gained global recognition for its environmentally responsible closed loop production process which manufactures cellulosic fibers from wood pulp with high resource efficiency and low environmental impact. You can find out more about what tuck is made of here: tencel.com/about
How do I know your product is certified organic?
Our products are made with GOTS certified Organic cotton, which can be identified using our certification number found on the tag of our product.
What is GOTS?
GOTS, aka The Global Organic Textile Standard, is the worldwide leading textile processing standard for organic fibers, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.