Shipping & Returns
Where do you ship?
We currently ship across Canada and the U.S.
When will my preorder ship?
Preorders for our new Crisp Collection and Classic restock are expected to start shipping the week of November 8th.
What are your regular delivery times?
Delivery times will vary based on location and customs (U.S. only). Estimated times are not guaranteed. Within Canada: 1-7 days. Within U.S. 7-14 days.
Note: U.S. customers are liable for any taxes or duties levied by their state/country. Typically, duties are only applicable for purchases that exceed $800USD.
Do you ship internationally?
Not yet—let us know if you're interested by sending us an email at firstname.lastname@example.org.
What is tuck's 30 day sleep trial?
We want you to be happy with your bedding. If for whatever reason you’re not, email us at email@example.com within 30 days of purchase receipt to initiate a return. Unfortunately, we cannot offer exchanges at this time.
How do I initiate a return?
Simply email us at firstname.lastname@example.org and we’ll get you started.